Privacy Policy
Last updated: 25 July 2026
At Sugar Shots (“we”, “us”, or “our”), your privacy matters to us. This Privacy Policy explains what information we collect when you visit sugarshots.com.bd or place an order with us, how we use it, and the choices you have.
Information We Collect
When you browse our site, place an order, subscribe to our newsletter, or contact us, we may collect:
- Contact & delivery details — your name, email address, phone number and delivery address.
- Order information — the products you buy, order notes, and any customization or handwritten-note messages you provide.
- Payment reference — such as your bKash transaction ID. We do not store full card or banking credentials.
- Usage data — basic technical information such as your browser type and pages visited, collected through cookies (see below).
How We Use Your Information
- To process, prepare and deliver your orders.
- To contact you about your order or respond to your enquiries.
- To send you newsletters, offers and updates — only if you have subscribed.
- To improve our website, products and customer experience.
Cookies
Our website uses cookies to keep your shopping cart working, remember your preferences, and understand how visitors use the site. You can accept or decline non-essential cookies using the cookie banner, or manage cookies through your browser settings.
Sharing Your Information
We do not sell your personal information. We only share it with trusted parties who help us run our business — for example delivery partners and payment processors — and only to the extent needed to fulfil your order. We may also disclose information where required by law.
Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information, and you can unsubscribe from our newsletter at any time using the link in our emails or by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
- Email: hello@sugarshots.com.bd
- Phone: +880 1703-236738
- Address: 2/23 College Area, New Market, Dhaka, Bangladesh